Should labor rate surveys be abolished?
Suing an insurance company is:
worth it depending on the circumstances: 80.58%
totally pointless so why try?: 10.68%
something I would never consider: 8.74%
What kind of shop do you think performs lesser quality work?
DRP shop: 65.19%
Non-DRP shop: 34.81%
The current DRP system:
is fine the way it is: 8.66%
needs to be reformed: 91.34%
Who's the customer?
The vehicle owner: 73.74%
The insurance company: 3.35%
Both the vehicle owner and the insurer: 22.91%
Are you anti-insurer or just pro-getting paid for what you do?
Anti-insurer: 12.12%
Pro-getting paid for what I do: 87.88%
As a DRP shop, if an insurance company asked you to do things that were illegal, would you do them to keep your DRP status?
Is an OEM-specified repair procedure the only correct way to repair a vehicle?