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BUSINESS EDITORIAL - Lean
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Currently showing items 1 to 15 of 21
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Out With Estimating!
10/30/2008 3:42:52 PM
I like to define lean to our new employees as “continual improvement through the continual elimination of waste.” They quickly get the point.
“Waste” is any task or function that adds no ...
Time to Strategize
8/5/2008
When the subject of “lean” comes up, the feedback I continually get from readers is, “Just show me what you do in your shops so I can do the same.” What this tells me is that the real purpose of tr...
Implementing Lean
5/1/2008
More and more shop owners are looking at “lean” as a possible solution to their business issues. But as always, practical application isn’t easily understood. The basic concepts of removing waste and orga...
A Lean Transformation
3/1/2008
For a few years now, I’ve been writing articles on the funda
Turning Vendors into Partners
11/1/2007
Today, with the news of insurers becoming more involved in the parts purchasing process, shops are concerned about change more than ever. The relationship any business has with its vendors is more than simply its face-value...
Visualize Your Success
9/1/2007
If you examine the collision repair process, I mean really watch what goes on in the average shop every day, you’ll notice that more time is spent not working on cars. This has nothing to do with a technician’...
Envisioning the Future
8/1/2007
Significant, radical change always starts with a vision. History’s greatest people have always begun with clarity around their destination. They’ve all understood that envisioning the future clearly is the eas...
Mistake-Proof Your Process
7/1/2007
Time after time in conversations with shop owners, new vehicle dealers, insurers, consultants or anyone else who’s trying to establish a standard way to work, someone inevitably declares, “We’ve come up...
A Journey, Not a Destination
5/1/2007
Over the last two years, the number of
vendors, insurers and collision repairers discussing process efficiency as a solution to the industry’s problems has grown at an unbelievable rate. Two years ago, I would ...
Small Steps Toward ‘Better’
3/1/2007
Lean happens in two distinct phases.
Phase one is kaizen, the process of thoroughly understanding what happens in your business and redesigning the process so that more time is spent producing value and less time is s...
Think Tortoise, Not Hare
2/1/2007
Most everything we’ve written about over the past year and a half has been related to building a business process. We’ve discussed everything from why a process-centered business works and why you should do it...
Standard Procedures: A Tool for Improvement
1/1/2007
Recently, many organizations have been touting the value of standard procedures. Some, however, still argue that with the infinitely variable work that needs to be performed in a collision repair shop, it’s impossibl...
The Process of Efficiency
11/1/2006
It’s NACE time again. For most of us who attend, that’s meeting upon reception upon going all in with a king high flush against an old lady who just made her full boat. Hopefully, I don’t run in t...
Seeing the Big Picture
10/1/2006
Improvement in your business requires knowing what’s wrong with it. Pretty simple, right? I mean, you wouldn’t just start throwing suspension parts on a car that doesn’t take an alignment, would you? (J...
Kaizen Part II: Pulling the Value from Waste
9/1/2006
Simply put, the objective of a lean business is to continually identify and eliminate waste.
As waste is eliminated, more value is produced, which means a more efficient model. You begin to require less and less resources...
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